Privacy Policy

Last Updated: March 2026

Introduction

Merrillville Injury Care / Merrillville Plaza Surgery Center (“we,” “us,” or “our”), located at 255 E 90th Dr, Merrillville, IN 46410, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. This policy is compliant with the Health Insurance Portability and Accountability Act (HIPAA), the Indiana Consumer Data Protection Act (INCDPA, effective January 1, 2026), the California Consumer Privacy Act (CCPA), and applicable provisions of the General Data Protection Regulation (GDPR) where relevant.

Information We Collect

We may collect the following categories of personal information:

Personal Identifiers: Name, phone number, email address, mailing address
Health Information: Injury type, medical history, treatment records (governed by HIPAA)
Case Information: Attorney name, case details, insurance information, accident reports
Usage Data: IP address, browser type, pages visited, referring URLs, and interaction data collected through cookies and similar tracking technologies
Communication Records: Inquiries, appointment requests, and correspondence submitted through our website forms

How We Use Your Information

To schedule appointments and provide medical care

To communicate with you about your treatment, billing, and follow-up care
To process insurance claims, workers’ compensation, and medical lien arrangements
To comply with legal obligations, including HIPAA, Indiana state law, and federal regulations
To improve our website, services, and patient experience
To respond to legal requests, court orders, and regulatory inquiries

Third-Party Sharing & Disclosures

We do not sell your personal information to third parties. We may share information with:

Healthcare providers involved in your treatment (with your authorization)
Insurance companies and workers’ compensation carriers for billing purposes
Your attorney with your written consent for legal proceedings
Service providers who assist with website hosting, analytics, and communications (under strict confidentiality agreements)
Government agencies as required by law, including public health reporting and regulatory compliance

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Ensure proper website functionality
Analyze website traffic and usage patterns
Remember your preferences

You may disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

Your Rights

Depending on your jurisdiction, you may have the following rights:

Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request correction of inaccurate personal information
Right to Deletion: Request deletion of your personal information, subject to legal retention requirements
Right to Opt-Out: Opt out of the sale or sharing of personal information (we do not sell your data)
Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights

Under the Indiana Consumer Data Protection Act (INCDPA), Indiana residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt out of targeted advertising, the sale of personal data, and profiling.

How to Request Data Deletion

To request deletion of your personal information, contact our Privacy Officer at (866) 561-0611 or write to us at: Merrillville Injury Care, 255 E 90th Dr, Merrillville, IN 46410. We will respond to verified requests within 45 days as required by applicable law.

HIPAA Compliance

As a healthcare provider, we are subject to HIPAA. Your protected health information (PHI) is handled in accordance with HIPAA regulations and our Notice of Privacy Practices. The privacy protections in this policy are in addition to, and do not replace, your rights under HIPAA.

Data Security

We implement administrative, technical, and physical safeguards to protect your personal information, including encryption, secure servers, access controls, and employee training. However, no method of electronic transmission or storage is 100% secure.

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact:

Merrillville Injury Care
255 E 90th Dr, Merrillville, IN 46410
Phone: (866) 561-0611